Lots of users who begin using their 1st hosting account, or switch companies, usually have queries with regard to how specific operations are accomplished or come across predicaments when setting up various things such as emails, website settings, etc. This is the reason why, lots of providers have prepared documentation with the most frequently asked questions and issues so as to help their clients receive information swiftly and seamlessly. Consequently, the tech support engineers can concentrate on real problems that some customers may be encountering, since the solution for the smaller things will be available online and clients can deal with them without touching base with the support staff. Having detailed documentation is exceptionally important, especially for new customers without any experience whatsoever, as the web hosting service involves a plethora of functions and many individuals can become bewildered about what action to take. A good information repository can both help you execute the procedures that you wish and acquaint yourself with how the web hosting service functions in general.

Extensive Online Documentation in Shared Hosting

Our shared hosting packages come with an elaborate knowledge base where you can find information on all the challenges that you could possibly come across and their solutions. You can find out how to create and administer a mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are accurate, but you aren’t able to send email messages, for example. We have done our absolute best to be as thorough as possible and to encompass all the available options so as to save you time and energy and to offer you different solutions for every single issue. The knowledge base contains educative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, while if you would like to see the whole archive of articles, you can visit the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include extensive technical documentation where you will see info on all the functions that our custom Hepsia Control Panel comes with, in addition to solutions to various questions and challenges that you could experience. All user manuals contain comprehensive instructions, which suggests that you won’t need to worry about overlooking something in case you aim to export a MySQL database, for instance. The troubleshooting articles include a variety of tenable causes of given problems and the solution for each and every one of them, so in case you aren’t able to send email messages although you have the correct SMTP settings, for instance, you can swiftly discover what the reason could be and repair the issue with a couple of mouse clicks in your email client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find relevant articles in each section. In case you would rather browse all help articles, click on the Help link, which is located in the upper right corner of the screen.