A live chat is among the many ways of communication offered by some hosting suppliers as a part of their support service. Depending on the company, the chat can be used for pre-sales, billing and/or technical support. This method of contact is faster than a support ticket and it makes it less likely to misunderstand or misspell something as compared to a call with a representative. What's more, if the trouble that you experience needs some time to be examined and resolved, you're able to do something else meanwhile instead of just waiting, like you'd have to do if you call. You can also use a live chat support service without spending a dime provided that you have web accessibility even when your website hosting provider is situated in another country and they do not have a local phone number that you can call.

Live Chat Support in Shared Hosting

We provide a live chat assistance service for all of the shared hosting that we offer and we're able to help you with almost everything live. If you don't have an account with us yet, we are able to provide you with more info about the plans to help you to select the most suitable package. If you are a current client, we will be able to assist you with any billing or general issue along with with multiple common technical issues, for example an email address setup in a desktop email client. In case you are unable to phone us for whatever reason or you're in a country where we do not have a local telephone number, the live chat will be the best choice to contact us. Of course, some troubles need more time to investigate and test, therefore you'll have to open a ticket to our technicians, still, we're able to save you time and assist you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is accessible every single day, even on weekends and holidays. It's one of the best ways to learn more information about our semi-dedicated servers if you do not have an account yet or to get a problem resolved if you're a client and our support representatives will help you live no matter what time of the day you join our chat. If you are hesitating which package is more suitable for your web sites, if you need advice whether you should obtain a certain upgrade and how to order it or in case you have difficulties setting up an e-mail account on your PC, you can contact us and we will provide you with the required info instantly. The live chat is online even after our phone lines are off for the day, so when you have an account here, you can be certain that you'll always find instant help with any question or issue that comes up.