Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying excellent support without delay is our high priority, so that we support each shared hosting plan with a 1–hour ticket response warranty. The moment you present a ticket or send us an e–mail, our customer technical support staff will try all they possible can to supply the most satisfactory remedy for your situation and to offer advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever required. Our staff of specialists will undoubtedly be online for you 24x7x365 to reply to all of your questions and to sort out any problem you will probably have. You will be able to send us a help support ticket from your Site Control Panel or drop an email whenever. Additionally, on working days, you can easily give us a call or make use of the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • rodriguez Hosting’s Control Panel delivers a huge knowledge base which is built into all sections. In each part, you will find a Help button which will load for you a list of step–by–step tutorials on how to utilize a certain feature or execute a specific action. Moreover, we have produced short training video lessons so you might get a better idea of the Control Panel’s interface.