Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Response Guarantee

  • Our crew of specialists will try their best to answer to your support inquiries in about 1 hour. If, however, the trouble you have encountered demands help from the Admin =Dept,= we’ll send the ticket to the administrator on shift and will post a reply to inform you.

  • Top quality support service

  • Expert Tech Support Service

  • We’ll be working for you 24x7x365 to give you information and customer support and also to assist you with any difficulty that you could come across whilst supervising your virtual server. We’ll assist you with all pre–installed software, like your Operating System, server management panel (dependent upon the VPS type) and the Site Control Panel produced entirely by our company.

  • Intuitive help center

  • An Educational Help Zone

  • In the Site Control Panel that is provided cost–free with your virtual server, you’ll discover a content rich Help section, which includes all that you should know about running your internet sites and software packages. We have added a range of how to articles and reviews and video guides that illustrate the essential website supervision responsibilities in an understandable fashion.