Q: What does the web site migration service entail? Will my website be secure?
A: The website migration service that we are offering is free (to a certain extent). We’ll move your site(s) to our topflight cloud hosting platform without you needing to do anything. We know from personal experience that switching hosting providers can result in lost data and undesired downtime. This is why we’ll do all that for you for free!We’ve got qualified administrators whose only task is to make certain that your site functions precisely as it did on your previous hosting platform. Our administrators are well–versed in migrating custom–made sites, as well as sites that are based on popular applications such as Joomla™ and WordPress.
Q: How much time will it take for my website to be migrated over to your platform?
A: While we cannot give you an exact time interval, since there are plenty of factors, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our very best to migrate your site within 48h, and in some cases – within 24h (when the website content is not very large).
Q: Do you require anything from me before you start moving my web site?
A: Yeah. We’ll need the name of the web site that you would like us to migrate. We will also require a way to log in to your old hosting account so that we can get the files pertaining to your web site.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my site be unavailable?
A: Nope. Your web site will remain visible online during the migration. Once everything is completed on our end, we’ll inform you so that you can examine it and check for any problems. If everything is okay, all you will have to do is change your domain’s DNS resource records.
Q: Will my present web hosting provider discover that I am leaving them?
A: Nah. Apart from your login details for the Control Panel, we won’t need anything. We will never touch base with your hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you transfer website content from?
A: We can migrate your website from any web hosting provider or any Linux–based web hosting platform provided that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t transfer are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.